Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Everything went smoothly and the staff were professional and helpful.

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    Oaklands Hospital

    Friday, 10 May 2024
  • I just wanted to say thank you for the excellent treatment I received when I was recently admitted to have my gall bladder removed. From the moment I arrived until I left and afterwards when I requested further assistance I cannot think of one negative thing to say. It was the first time I had any kind of procedure and the whole experience was stress free, thank you very much to everyone. I attended as an NHS patient

    star rating

    Oaklands Hospital

    Thursday, 9 May 2024
  • I needed to have my gall bladder removed and from the moment check in was very easy, each nurse, anesthetist and surgeon all came and explained what would be happening. This was very reassuring as I hadn't had any operations before. From when I arrived till I left and afterwards when I needed some additional information there is not one negative thing I can think of. Friendly, supportive, professional, excellent all round

    star rating

    Oaklands Hospital

    Thursday, 9 May 2024
  • Absolutely spotless and very welcoming thank you

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    Oaklands Hospital

    Friday, 3 May 2024
  • Very friendly reception staff. The hospital was easy to find with plenty of parking available. The inside was very clean and welcoming also.

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    Oaklands Hospital

    Thursday, 2 May 2024
  • Accessibility and parking good

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    Oaklands Hospital

    Wednesday, 1 May 2024
  • Clean and tidy and short waiting time.

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    Oaklands Hospital

    Tuesday, 30 April 2024
  • Professional & very welcoming. I was cared for from the time I arrived until I left. Staff are caring, understanding & above all friendly.

    star rating

    Oaklands Hospital

    Monday, 29 April 2024
  • A nice peaceful experience. Seamless check in at reception. Efficiently dealt with. Clear instructions from start to finish. Left with a very positive impression of the hospital.

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    Oaklands Hospital

    Saturday, 27 April 2024
  • Hospital is very clean and calm and the staff are very friendly

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    Oaklands Hospital

    Saturday, 27 April 2024
  • Brilliant service

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    Oaklands Hospital

    Friday, 26 April 2024
  • Professional and helpful through from consultation to surgery.

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    Oaklands Hospital

    Friday, 26 April 2024
  • The staff were brilliant they looked after me very well but the overall cleanliness of my room that I stayed in unfortunately wasn’t the cleanest of rooms. we did make the ward manager aware of this so hopefully going forward there will be an improvement

    star rating

    Oaklands Hospital

    Thursday, 25 April 2024
  • Generally clean & staff are polite, friendly & professionals

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    Oaklands Hospital

    Thursday, 25 April 2024
  • Not enough of the hospital seen or experienced to warrant a response here, but from the little I did see, it was excellent.

    star rating

    Oaklands Hospital

    Thursday, 25 April 2024

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